FREE 30-DAY RETURNS

Return shipping from anywhere in Canada or the United States is always FREE.

If you are not 100% satisfied with your purchase from RMSTATOR, you can return your qualifying item(s) for a full refund within 30 days of purchase – no catches or exceptions!

Returned items must show no signs of wear and must be in their original packaging. Merchandise that does not meet these requirements may not qualify for a refund.

You must submit your return request to RMSTATOR BEFORE sending your part back to us.

The provided return authorization number must be clearly shown on the return box. If not, the return will be refused and the part sent back to you. The return authorization number is valid for 20 days.

Once we receive your qualifying return and approve your refund, RMSTATOR will credit your original method of payment. Depending on your financial institution, please allow an additional 2–10 business days for the credit to appear on your bank or credit card account.

2-YEAR WARRANTY

Warranty shipping from anywhere in Canada or the United States is always FREE.

International buyers must pay shipping fees to return the defective part to RMSTATOR.

If your item is defective, we can:

• 
  Replace or refund it if the request is submitted within 30 days of purchase.
  
• 
  Replace it if the request is submitted between 31 days and 2 years after the purchase date.
  

You must submit your warranty request to RMSTATOR BEFORE sending your part back to us.

The provided return authorization number must be clearly shown on the return box. If not, the return will be refused and the part sent back to you. The return authorization number is valid for 20 days.

Upon receiving your defective part, we will test it. If it is not deemed faulty, the part will be shipped back to you and a $40 testing fee will be charged.

Replacement

Once your warranty request is approved, we will ship your replacement part the same day.

Refunds

Once your warranty request is approved, RMSTATOR will credit your original method of payment. Depending on your financial institution, please allow an additional 2–10 business days for the credit to post to your bank or credit card account.

⚠️ The warranty will be void if the part shows signs of misapplication, rough handling, misuse, gear tooth failure, or any other alteration.

📦 A $50 fee will apply if returns or warranties are sent to RMSTATOR by collect shipping.