RETURNS

WE NOW PICK UP YOURWARRANTY/RETURNS

In a continuing effort to innovate, perfect and offer the best customer service in the industry. RMSTATOR is now offering these new services in order to give their clients the peace of mind they deserve when dealing with warranty issues.

Before you go through the process of returning your part to us, we would like to be able to troubleshoot the problem
with you. Our main goal here is to get our clients back on track.

In order for us to help you diagnose your problem we would like you to fill out the RMA form below. Please complete allrequired fields to the best of your knowledge. (Boxes received at RMSTATOR without an RMA number will be refused.).

Return Authorisation Form

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Shipping Informations

Items are shipped worldwide, no local pickup

• UPS Ground Shipping
  • UPS Ground + Delivery service approximately 3 -5 business days.
  • Delivery Confirmation included via email.
  • Shipping Insurance is included. Provides coverage against loss or damage of your merchandise during shipping.
  
  
• UPS 2nd Day Air
  • Guaranteed second business day , based on delivery ZIP Code.
  • Provides insurance up to $100 at no additional cost.
  • Delivery Confirmation included via email.
  
  
• UPS Next Air Saver
• 1-2 day, based on delivery ZIP Code.
• Provides insurance up to $100 at no additional cost.
• Delivery Confirmation included via email.


• International Shipping
• Shipping cost does not include customs, duty or other fees which may be charged by the destination country.
• Please include a note with your payment letting me know your telephone number. This information is required on the shipping/customs label.


• UPS Worldwide Express
• Provides insurance up to $200 at no additional cost. Additional shipping insurance is not offered.
• Provides tracking information via email
• This item is shipped on the next business day following the date payment is received.